Privacy Policy

Information you provide

When you place an order or contact us, you may provide:

• Contact details — name and email address.
• Shipping information — postal address and phone number.
• Order details — the items you purchase and your order number.
• Messages — anything you include when you email our support address.

Information collected automatically

Like most websites, our hosting and content-delivery provider (Cloudflare) automatically logs technical data such as your IP address, browser type, and pages requested, for security and performance. Your shopping cart is stored locally in your own browser and is not transmitted to us until you submit an order.

Payment information

We do not store full payment card numbers, bank account numbers, or wallet credentials on our servers. Payment details are processed by our third-party payment processors under their own security standards and privacy policies:

• NOWPayments — cryptocurrency payments.
• Cash App and Zelle — when you pay by Cash App or Zelle you pay us directly through their apps; your payment credentials are handled by Cash App or Zelle, not by Next Level Research.
• eDebit Direct — bank transfer / Link-to-Pay (ACH electronic check) processing.
• Yodlee (a sub-processor used by eDebit Direct) — instant bank account verification. When you choose Link-to-Pay, your online banking credentials are entered directly into Yodlee and are not seen or stored by Next Level Research.

How we use your information

• To process, fulfill, and ship your orders.
• To respond to your questions and support requests.
• To prevent fraud and keep the site secure.
• To comply with legal and accounting obligations.

How we share information

We do not sell your personal information. We share it only as needed with:

• Shipping carriers — to deliver your order.
• Payment processors — to complete your transaction.
• Service providers such as our hosting provider — to operate the site.
• Authorities — where required by law.

Data retention

We keep order and contact records for as long as needed to fulfill orders, provide support, and meet legal and tax requirements, after which they are deleted or anonymized.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you by emailing [email protected]. You can clear locally stored cart data at any time by clearing your browser storage.

Children

This site is intended for researchers and is not directed to anyone under 21. We do not knowingly collect information from minors.

Changes & contact

We may update this Policy from time to time; the "Last updated" date reflects the current version. Questions can be directed to [email protected].